-Monitors the HRIS Support Desk and ensures tickets are being routed, customers are promptly responded to and issues resolved in a timely manner. Effectively communicate and respond to general HRIS inquiries.
-Provide customer service to associates, managers, payroll processors, and HR Business Partners.
-Perform a variety of day-to-day HRIS functions ensuring and confirming data integrity and accuracy of all data entered in our databases.
-Maintain data in multiple HRMS systems and assure information is available on a timely basis.
-Provide support for system upgrades, enhancements, testing, validation and overall performance; analyze software releases to assess impact of new features.
-Write, generate and maintain Human Resource and Payroll reports; review generated reports to validate that accurate and desired information is produced; generate routine and ad-hoc reports.
-Assist in the design, development, testing, implementation, upgrading applications to support of Annual programs, e.g. Benefits Open Enrollment, Merit Planning and Review, Annual Performance Reviews.
-May be responsible for other projects or ongoing activities as assigned.Qualifications:
4 year bachelor's degree in Computer Science, Accounting, IT, or Business related degree with technical courses.
Minimum 5 years of progressive experience in HR applications (SAP ECC, Workday, iCMS, Taleo, Ultimate), including 3 years experience in Workday specifically
(if you don't have experience in Workday, please do not consider this role).
Experience in report writing, and two of the following Workday modules: Absence and Time Off, Benefits, Time Tracking, and/or Payroll.
Must be proficient in excel (VLOOKUP's, formulas, pivot tables, graphing).
Ability to set up and choose key data to show in reporting including graphs and key data points. Analytical and business planning skills Ability to set priorities with organizational, multi-tasking and follow-up skills.