Client Services Lead - Boston, MA
I am working with an innovative client, who is a global leader in their market, looking to hire a Client Services Lead for their location in Boston, MA to lead and operate client engagement.
In the role of Client Services Lead, you will implement client RTSM applications to enable client start-up targets. You will Be the primary client contact, responsible for the client relationship working with clinical study teams to establish RTSM requirements. You will work alongside the product development team and Quality Analysts to ensure study applications are designed, configured, customized and tested to deliver a high quality, validated system to clients. You will work client supply leads to understand their supply strategies, train them properly on the use of our RTSM's integrated forecasting capabilities and provide expert consultation in establishing their supply settings. You will follow our SOP guidelines to develop, implement, and oversee client communication plans. You will actively participate in client audits.
To be successful in this role, you will be a client and solutions focused individual. You will have knowledge of FDA Good Clinical Practice, International Conference on Harmonization GCP regulations, and associated regulatory guidance documents. You will have 5+ years of experience in the clinical research field. You will have experience in clinical supply operations, RTSM/IRT services delivery, and eClinical systems implementation.
This is a fantastic, globally leading organization committed to your success and continuous improvement through a collaborative environment. The compensation/benefits package is highly competitive. Client Services Lead - Boston, MA
If you would be interested in learning more about this opportunity, please contact Shane Milam at 267-297-1671 or via email at firstname.lastname@example.org
. Call as soon as possible; interviews are being schedule as soon as this afternoon!
The Frank Recruitment Group is an award winning, multi-brand specialist global recruitment firm. From our hub offices in the UK, USA, Asia and Australia, we deliver permanent and freelance niche technology experts to vendor channel partners, SME and Enterprise organizations across the globe.
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