I'm currently working with an amazing organization out in San Antonio, TX that is looking for a new service desk analyst to join their team !
In this position you will provide hardware and software support to internal staff. You will take calls and handle incidents or service requests through the incident management and request fulfillment process. You will be expected to provide excellent IT service support to company employees, contractors and clients.
Some of your responsibilities include:
- Primary point of contact for all tier 1 issues
- Troubleshooting, problem solving, and resolving incidents and service requests
- Accurately prioritize, categorize, escalate and manage incidents and service request
- Maintain established documentation, procedures and more !
In addition, they offering a competitive salary and benefits package and unparalleled career growth!
You can reach me easily via email or a phone. My email is email@example.com
and my phone number is 267-244-9158
FRG Consulting is the global leader for niche IT recruitment, advertising more Technology jobs than any other agency. We deal with both Partners & End Users throughout North America. By specializing solely in placing niche IT candidates in the market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Microsoft jobs are.
I understand the need for discretion and would welcome the opportunity to speak to any IT candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the market and some of the opportunities that are available I can be contacted on 267-244-9158