• Location: USA, Massachusetts, Boston
  • Salary: Negotiable
  • Technology: Cloud Jobs
  • Job Type: Permanent
  • Date Posted: 28th Aug, 2019
  • Reference: 08/28/19


Senior Salesforce Developer
RESPONSIBILITIES
*Partner with subject matter experts and project leaders to develop and implement change plans, training and communications to support key initiatives
*Apply a structured change management process and tools to support adoption of project initiatives while considering the impact on organizational culture
*Evaluate the change impact by conducting impact analyses, assessing organizational and user readiness, and identifying key stakeholders
*Make recommendations for and own the implementation of change activities designed to increase user adoption and minimize resistance. Integrate change activities into the project plan and educate/influence the project team and others on the benefits of change management
*Creates and maintains a community of change champions and leverage informal leaders to influence successful organizational change
*Supporting the writing of effective instructional materials, developing curriculum materials; Quality control on all written deliverables such as C-Map, Playbook, Tip Sheets, Quick reference guides, Communications plans and collateral, eLearning modules, etc.
*Conducting training classes for a variety of audiences/Assist with End-User Competency Identification and Objectives Preparation, preparation for and hosting End User Training, train-the-trainer sessions, webex and in person as needed
*Identify, analyze and prepare mitigation tactics for change management related risk
*Make recommendations on the knowledge transfer processes to ensure the change is sustained over time
MINIMUM QUALIFICATIONS
*Minimum 5 years of experience with large-scale organizational change efforts in a matrixed, global environment
*Minimum 3 years of Salesforce-related change management implementation experience
*Change Management certification
*Ability to put one's self in the shoes of the end user/customer and provide creative, alternative solutions for business issues
*Professional demeanor; presents self with confidence and poise when interacting with associates at all levels
*Basic Knowledge of implementation and configuration of enterprise systems such as CRM and ERP
*Flexible and agile; able to work on ambiguous situations
*Organized with a natural inclination for planning strategy and tactics
PREFERRED QUALIFICATIONS
*Bachelor's degree
*Experience using or implementing change management and training for the following Salesforce tools: Lightning, Knowledge, Content, Chatter, Salesforce1, Communities (customer and/or Channel Partner), Reports/Dashboards
*Experience implementing change management efforts in an agile environment
*Experience implementing change management within sales, pre-sales and customer service environments
*Experience using eLearning software


If you are interested in learning more about this opportunity please contact Natalia Zapata at 813.437.6956 or via email at n.zapata@masonfrank.com with a copy of your updated resume. I look forward to hearing from you.

Mason Frank International is the global leader for niche IT recruitment, advertising more Technology jobs than any other agency. We deal with both Partners & End Users throughout North America. By specializing solely in placing niche IT candidates in the market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Microsoft jobs are.

We understand the need for discretion and would welcome the opportunity to speak to any Salesforce candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Workday market, some of the opportunities, and Salesforce jobs that are available I can be contacted on 813.437.6956. Please see Salesforce https://www.masonfrank.com/ for more Salesforce opportunities.

Mason Frank International is acting as an Employment Agency in relation to this vacancy.

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