• Location: USA, Texas, San Antonio
  • Salary: Negotiable
  • Technology: Workday Jobs
  • Job Type: Permanent
  • Date Posted: 4th Nov, 2019
  • Reference: 1142019JNB

Workday HRIS/HCM Systems Manager

San Antonio Area

Job Responsibilities
  • Understanding stakeholder wants, needs and desired business outcomes
  • Establishing and socializing strategic priorities, service area roadmaps and plans
  • Eliciting new business requirements and envisioning improved service offerings
  • Developing detailed product requirements, data specs and acceptance criteria
  • Grooming and prioritizing the service area backlog
  • Directing the agile design/build/test of prioritized work
  • Facilitating stakeholder verification and end user acceptance testing
  • Coordinating the production release and rollout of new features and capabilities
  • Monitoring the state of critical transactions, integrations and operational jobs
  • Driving the resolution of service-impacting production incidents
  • Ensuring the timely fulfillment end user service requests and support inquires
  • Measuring stakeholder satisfaction and end user adoption
  • Administering service area budget and subscriber chargebacks

Education and Certifications
  • Bachelor's degree in a relevant field(preferably business administration, information systems, or computer science) or comparable work experience

Work Experience
  • 5+ years full-time employment in technology-related roles (i.e., technology consulting, corporate IT, tech startup) with increasing levels of responsibility
  • 3+ years consulting with customers/stakeholders, understanding business needs, and prescribing technology solutions
  • 3+ years managing the delivery of enterprise-class business software, technology services and/or support
  • 3+ years developing business requirements and technical specs at progressive levels of detail (i.e., epics, features, user stories)
  • 3+ years utilizing agile delivery methods, practices, and frameworks (ie., Scrum, Kanban, FDD, Lean)
  • 3+ years leading, mentoring and managing the performance of technology service delivery teams
  • 2+ years developing domain knowledge of core HR business functions, processes and enabling technologies
  • 2+ years working with Workday HCM and/or other cloud-based ERP/HR software platforms and services
  • Project Management capabilities
  • Excellent verbal and written communications skills including delivering effective presentations
  • Able to identify cause of issues and work quickly to resolve them

Additional Skills
  • Business Acumen
  • Customer Focus
  • Process Management
  • Innovation Management
  • Drive for Results
  • Managing and Measuring Work
  • Developing Direct Reports and Others

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