• Location: USA, Texas, San Antonio
  • Salary: Negotiable
  • Technology: Workday Jobs
  • Job Type: Permanent
  • Date Posted: 6th Nov, 2019
  • Reference: 1162019JNB


Job Responsibilities
  • Understanding and assessing as-is business process workflows and user experiences
  • Eliciting new business requirements and envisioning improved service offerings
  • Conducting value analysis and justification to inform strategic priorities
  • Developing detailed product requirements, data specs and acceptance criteria
  • Directing the implementation of Workday HCM configuration changes and integrations
  • Facilitating business stakeholder verification and end user acceptance testing
  • Managing release comms and the rollout of new service capabilities and features
  • Capturing and addressing end user service requests and support inquires
  • Documenting and publishing solutions to commonly reported issues
  • Monitoring the state of critical transactions, integrations and operational jobs
  • Informing stakeholders and end users of service disruptions and resolution status
  • Evaluating new business apps, data services and tools


Job Qualifications

Education and Certifications
  • Bachelor's degree in a relevant field(preferably business administration, information systems, or computer science) or comparable work experience


Work Experience
  • 3+ years full-time employment in technology-related roles(i.e., technology consulting, corporate IT, tech startup)
  • 2+ years consulting with customers/stakeholders, understanding business needs, and prescribing technology solutions
  • 2+ years contributing to the delivery of enterprise-class business software, technology services and/or support
  • 2+ years developing business requirements and technical specs at progressive levels of detail(i.e., epics, features, user stories)
  • 2+ years utilizing agile delivery methods, practices, and frameworks(ie., Scrum, Kanban, FDD, Lean)
  • 1+ years developing domain knowledge of core HR business functions, processes and enabling technologies
  • 1+ years working with Workday HCM and/or other cloud-based ERP/HR software platforms and services


Skills
  • Strong organizational / time management skills, and be detailed oriented.
  • Excellent verbal and written communications skills
  • Self-starter with a diligent work ethic and demonstrated flexibility
  • Able to multi-task and stay calm under pressure
  • Competencies
  • Business Acumen
  • Customer Focus
  • Process Management
  • Creativity
  • Problem Solving
  • Functional/Technical Skills

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