• Location: USA, New York
  • Salary: Negotiable
  • Technology: Vmware Jobs
  • Job Type: Permanent
  • Date Posted: 12th Mar, 2020
  • Reference: Via312


IT SUPPORT ENGINEER

Permanent | $70 - $75,000 | New York City



As part of a global IT team, you'll be working with colleagues in APAC and EMEA to keep everyone working effectively. Whether you're responding to incidents or pro-actively working to build a better platform, your mission is to deliver an IT platform that empowers our end users, not one that gets in the way.

What you'll do
  • Provide in-hours support to teams, either in-person or via our ticketing system
  • Maintain an inventory of IT equipment, anticipating future needs while avoiding wasted surplus
  • Support the transition from on-premise to Azure for a variety of corporate and production workloads
  • Assist with IT systems onboarding, ensuring every new hire hits the ground running
  • Keep our corporate and production environments updated (via SCCM or Azure Update Management)
  • Work with the security team to keep our users and our servers secure
  • Be part of the on-call rotation to provide evening-hours support


What you need
  • 2-3 years providing IT support
  • Knowledge of, or working experience with Azure / AWS
  • Solid understanding of Active Directory (OUs, Permissions, GPO)
  • Solid understanding of Office365 & Exchange online
  • Experience deploying machines with imaging
  • Automation experience, preferably Windows PowerShell
  • Basic understanding of networking