• Location: USA, New York
  • Salary: Up to US$75 per annum
  • Technology: Cisco Jobs
  • Job Type: Permanent
  • Date Posted: 13th Mar, 2020
  • Reference: PowerShell NY


IT Support Engineer | New York | Salary + Great Culture

As part of a global IT team, you'll be working with colleagues in APAC and EMEA to keep everyone working effectively. Whether you're responding to incidents or pro-actively working to build a better platform, your mission is to deliver an IT platform that empowers our end users, not one that gets in the way. You'll be working in a team, and we understand that not everybody can be an expert in everything. We will expect you to be working towards mastery in at least one area though, and we'll definitely want to hear more about your current area of expertise during the recruitment process.

Role / Responsibilities
* Provide in-hours support to teams, either in-person or via our ticketing system
* Maintain an inventory of IT equipment, anticipating future needs while avoiding wasted surplus
* Support the transition from on-premise to Azure for a variety of corporate and production workloads
* Assist with IT systems onboarding, ensuring every new hire hits the ground running
* Keep our corporate and production environments updated (via SCCM or Azure Update Management)
* Work with the security team to keep our users and our servers secure
* Be part of the on-call rotation to provide evening-hours support



Qualifications
* 2-3 years providing IT support
* Solid understanding of Active Directory (OUs, Permissions, GPO)
* Solid understanding of Office365 & Exchange online
* Experience deploying machines with imaging
* Automation experience, preferably Windows PowerShell
* Basic understanding of networking
* Excellent customer service



Ready to Apply?
Contact me for further information about this position.
a.fenimore@frgconsulting.com | 813-437-6973
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FRG Consulting is the global leader for niche IT recruitment, advertising more Technology jobs than any
other agency. We deal with both Partners & End Users throughout North America. By specializing solely
in placing niche IT candidates in the market I have built relationships with most of the key employers in
North America and have an unrivalled understanding of where the best opportunities and Tech jobs are.
I understand the need for discretion and would welcome the opportunity to speak to any IT candidates
that are considering a new career or job either now or in the future. Confidentiality is, of course,
guaranteed. I can be contacted for information on the IT market and some of the opportunities that are
available.