• Location: USA, North Carolina, Fayetteville
  • Salary: Up to US$170 per annum
  • Technology: Pega Jobs
  • Job Type: Permanent
  • Date Posted: 2nd Jun, 2020
  • Reference: ServiceNow


Responsibilities / Duties
  • Own the full life cycle of the ServiceNow platform implementation process, from strategy and design to training and delivery
  • Collaborate with Sales to create the Statements of Work (SOWs)
  • Lead a group of forward-thinking visionaries to ensure successful delivery of the project, proactively identifying and implementing necessary changes to the scope of the project as needed
  • Establish strong rapport with clients, keeping both internal and external stakeholders informed of progress on a consistent basis
  • Continuously improve the customer experience by connecting the value and benefit of the ServiceNow platform to client needs and objectives


Required Skills
  • Possess a thorough understanding and working knowledge of the ServiceNow platform and project management methodologies.
  • Strong oral and written communication skills, with the ability to confidently present ideas and processes to stakeholders with varying levels of technological experience
  • Experience managing technical teams in complex, dynamic environments; collaborating with and managing teams in multiple countries a plus
  • Performance driven with strong analytical and organizational skills
  • Leading and facilitating meetings
  • Running workshops and giving presentations


Education / Certification Requirements
  • 5+ years of relevant Engagement Management experience in a consulting environment
  • ServiceNow Implementation Specialist Certification required
  • Proven track record of success in deploying ITILĀ®-related solutions in a client environment
  • ServiceNow Administrator Certification desired
  • ITILĀ® v3 required
  • PMP certification desired


Ready to Apply?

Contact me for further information about this position. a.fenimore@frgconsulting.com | 813-437-6973 ______________________________________________________________________________

FRG Consulting is the global leader for niche IT recruitment, advertising more Technology jobs than any other agency. We deal with both Partners & End Users throughout North America. By specializing solely in placing niche IT candidates in the market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Tech jobs are. I understand the need for discretion and would welcome the opportunity to speak to any IT candidates that are considering a new career or job either now or in the future. Confidentiality is, of course, guaranteed. I can be contacted for information on the IT market and some of the opportunities that are available.