• Location: Poland, Lesser Poland, Kraków
  • Salary: Up to Zlotych12000 per month
  • Technology: Python Jobs
  • Job Type: Permanent
  • Date Posted: 22nd Oct, 2021
  • Reference: RE2210PTS


Location: Krakow, Poland

Salary: 12,000 PLN/Month

Job Type: Permanent

Area of Expertise: Python

Frank Recruitment Group is looking for an enthusiastic technical support engineer to take on a senior role at a fast-growing company. They specialise in delivering high quality products to improve the logistics of companies via location and sensor data solutions.

Key Aspects of the Role
  • You will provide high quality customer service to resolve customer problems and inquiries.
  • You will be responsible for developing relations with client customers to promote retention and loyalty
  • You will have an input on the development process through the life cycle of new products
  • You will contribute to the technical analysis and resolution of problems through various communication platforms
  • You will provide support to customers through live calls and create documentation on reported issues
  • You will operate within the firm's regulations to provide a high standard of work


Key Skills and Qualifications
  • Expertise with programming languages (Python is preferred)
  • Experience in providing hands-on technical support and diagnostics
  • Experience preparing technical support information documents (FAQ, Wiki)
  • Experience in customer service (Technical support; hardware, software, performance issues and overall system knowledge)
  • Understanding of API integrations and Micro-location services
  • Good communication skills and working proficiency in English


Benefits
  • Flexible working hours and time off
  • Agile working structure
  • Attractive salary
  • Annual bonus and stock option plan
  • Opportunities to develop skills further through learning courses


My Client is looking to fill this position ASAP. If you would like to discuss further please contact me at r.elstob@frgconsulting.com

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