• Location: Singapore
  • Salary: S$4000 - S$6000 per month
  • Technology: DevOps Jobs
  • Job Type: Permanent
  • Date Posted: 1st Nov, 2021
  • Reference: SW1018


Type:
Permanent Role



Industry:

IT Consultancy



Responsibiltiies:
  • Responsible for day-to-day customer support and administration of cloud services
  • Respond to customer service issues using email, phone, and web conference
  • Provide incident management, follow-up with problem resolution, and regular communication with customers on open cases
  • Perform the operational support, maintenance and optimization of hardware, software and network communication links of the cloud infrastructure
  • Coordinate with vendors where cloud & virtualization specific issues need to be escalated
  • Provide advice and information to customers regarding general cloud infrastructure as service offerings and best practices
  • Produce reports for customers on cloud utilization, services uptime and incidents




Requirements:
  • Strong knowledge of Windows & Linux/Unix systems (Windows Server, Ubuntu, Redhat, Solaris)
  • Understanding of networking concepts (TCP/IP, DNS)
  • Familiarity with virtualization (VMWare, Xen, Hypervisor)
  • Exposure to Cloud computing (AWS, GCP, Azure)
  • Knowledge of Storage Systems (NFS/SAN)
  • Hands-on with routers, switches, firewalls and load balancing




Big Plus Points:
  • Experience with Terraform and scripting language (Python / Bash / PowerShell)
  • Management of CI/CD pipelines using tools like GitHub/Gitlab and Jenkins