L2 Service Desk Specialist (Melbourne/ Sydney)

About the Company

FRG Technology in partnership with our client who are an emerging market leader and SaaS-based organisation in the food delivery industry.

They are currently on the lookout for a L2 Service Desk Specialist to join their growing Service Desk team.

Responsibilities

• Collaborate with the Service Desk Team to resolve tickets
• Escalate to a higher-level IT team as appropriate
• Assist company employees to set up their IT devices and other devices

Skills

• Minimum 4 years of Service Desk experience
• Google Workspace (G Suite) Support experience is essential
• Experience with Windows 10, MacOS, JAMF and Intune
• Exposure working as a Service Desk Engineer within a commercial setting in one or more technology suites (Zendesk, Servicenow, Python, Apple Products etc)

Benefits

• Free access to health and wellbeing services
• Free use of their product for your own deliveries and access to special offers
• Amazing Maternity and Paternity Benefits
• LinkedIn Learning Access

MUST HAVE FULL WORKING RIGHTS IN AUSTRALIA

This position is available for an immediate start and is interviewing NOW.

Please mention your VISA Status/ Working Rights in your Resume.

Click 'APPLY' or contact Selena Li +61 3 8658 0784 / Email: s.li@frgconsulting.com /LinkedIn: www.linkedin.com/in/selenaliwork for more details regarding the role.