Ref: 17062022SL2

L2 Service Desk Specialist (Melbourne/ Sydney)

Australia, Victoria

  • 90000 to 110000 AUD
  • Support Role
  • Skills: Help Desk, HelpDesk. Service Desk, ServiceDesk, G Suite, MacOS, Windows 10, Level 2, L2, L1, Level 1
  • Level: Mid-level

Job description

L2 Service Desk Specialist (Melbourne/ Sydney)


About the Company

FRG Technology in partnership with our client who are an emerging market leader and SaaS-based organisation in the food delivery industry.

They are currently on the lookout for a L2 Service Desk Specialist to join their growing Service Desk team.

  • Collaborate with the Service Desk Team to resolve tickets
  • Escalate to a higher-level IT team as appropriate
  • Assist company employees to set up their IT devices and other devices

  • Minimum 4 years of Service Desk experience
  • Google Workspace (G Suite) Support experience is essential
  • Experience with Windows 10, MacOS, JAMF and Intune
  • Exposure working as a Service Desk Engineer within a commercial setting in one or more technology suites (Zendesk, Servicenow, Python, Apple Products etc)

  • Free access to health and wellbeing services
  • Free use of their product for your own deliveries and access to special offers
  • Amazing Maternity and Paternity Benefits
  • LinkedIn Learning Access


This position is available for an immediate start and is interviewing NOW.

Please mention your VISA Status/ Working Rights in your Resume.

Click 'APPLY' or contact Selena Li +61 3 8658 0784 / Email: /LinkedIn: for more details regarding the role.