Ref: 85274196

Helpdesk Technician

USA, Texas

  • 18 to 22 USD
  • Technician Role
  • Skills: Helpdesk, IT support, IT Technician, Technical Support
  • Level: Junior

Job description

Helpdesk Technician


I am currently working with one of my top clients. My client is looking for an growing IT Service Technician to come in and work with multiple clients to help provide technical assistance on computer systems and fundamental infrastructure assets by responding to questions and request with a timely solution. In this role you will be responsible for being the first point of contact for phone/email support.

You're day to day duties will include,

* Work with customers through our help desk system to remote login to help troubleshoot and fix issues

* Create/ update help desk ticketing system including logging all tickets

* Break/fix including troubleshooting, parts replacement, system upgrades, and basic deployments and reports on clients assets

This is client is to bring on the a growing IT support technician as they are continuing to build out their team.

They are offering,

* Excellent base hourly rate, benefits, and overtime opportunities plus remote flexibility

* Gaining experience with cutting edge technologies.

* Chance to work on exciting enterprise projects.

My client is looking to arrange interviews ASAP! If interested, please reply with an updated copy of your resume and the best number to reach you on for a quick call.