Application Support Specialist

Job Title: Application Support Specialist

Location: Pilsen, Czech Republic

About:

Our company is a renowned technology leader specialising in delivering innovative software solutions to businesses throughout Europe. With a decade-long legacy of excellence, we have earned the reputation of being a trusted partner for organisations seeking to optimise their operations and gain a competitive edge through cutting-edge software.



Key Responsibilities:

• Deliver technical support to clients via phone, email, or chat, adeptly handling inquiries and resolving application-related issues.
• Diagnose and troubleshoot software glitches, working closely with clients to swiftly identify and resolve technical challenges.
• Foster collaboration with development and quality assurance teams to promptly address complex technical issues.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field (or equivalent practical experience).
• Demonstrated expertise in application support or a related technical support role.
• Exceptional problem-solving and analytical skills.
• Strong written and verbal communication skills.

Why Choose Us:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• An inclusive and supportive work environment that values innovation and teamwork.
• Access to cutting-edge technology and tools to enhance your work.

If you are a motivated and dedicated professional with a passion for technology and helping clients achieve success, we invite you to join our team. Take the next step in your career and become an integral part of our mission to revolutionise businesses through innovative software solutions.