Developer Success Manager - B2B

Role

We are looking for a Developer Success Manager to lead a highly successful operations team in a company with a big impact in the industry.

If you consider yourself a "doer" - a person who acts rather than talking or thinking, who strives to create the best customer engagement and focuses on providing the best insights on client to business interactions - then we must talk.

Responsibilities:

• Team leadership.
• Focus on customer loyalty and build strong relationships with app developers.
• Ensure the best onboarding experience for new developers.
• Foster a customer-centric team environment.
• Develop and execute success plans including strategies to meet business objectives and stakeholders goals.
• Travel domestically and internationally to meet potential and current partners.

Skills:

• Bachelor's degree;
• 5+ years of previous experience with customer management in mobile or digital area.
• Previous experience with team leadership.
• Customer-first mindset and enjoy building and maintaining relationships.
• Fluency in English: B2+/C1

Benefits:

• B2B contract: VIES and Civil insurance is mandatory
• Be the leader of a highly talented team in the biggest company in Portugal by number of users
• Work in a globally successful, fast-growing industry
• Hybrid work policy - work 80% of your time at home and 20% at the office
• A company culture focused on talent's growth - we have a career development plan customized for you
• Multicultural and exciting work environment
• Creative team building activities and workshops with amazing, fun experts
• Awesome (all dietary religions covered) free snacks and breakfast at the office