Dev. Success Manager
We are looking for a Developer Success Manager to lead a highly successful operations team in a company with a big impact in the industry.
If you consider yourself a "doer" - a person who acts rather than talking or thinking, who strives to create the best customer engagement and focuses on providing the best insights on client to business interactions - then we must talk.Responsibilities:
- Team leadership.
- Focus on customer loyalty and build strong relationships with app developers.
- Ensure the best onboarding experience for new developers.
- Foster a customer-centric team environment.
- Develop and execute success plans including strategies to meet business objectives and stakeholders goals.
- Travel domestically and internationally to meet potential and current partners.
- Bachelor's degree;
- 5+ years of previous experience with customer management in mobile or digital area.
- Previous experience with team leadership.
- Customer-first mindset and enjoy building and maintaining relationships.
- Fluency in English: B2+/C1
- B2B contract: VIES and Civil insurance is mandatory
- Be the leader of a highly talented team in the biggest company in Portugal by number of users
- Work in a globally successful, fast-growing industry
- Hybrid work policy - work 80% of your time at home and 20% at the office
- A company culture focused on talent's growth - we have a career development plan customized for you
- Multicultural and exciting work environment
- Creative team building activities and workshops with amazing, fun experts
- Awesome (all dietary religions covered) free snacks and breakfast at the office