Ref: Dev. Success Manager

Developer Success Manager - B2B

Portugal

Job description

Developer Success Manager - B2B

Dev. Success Manager



Role

We are looking for a Developer Success Manager to lead a highly successful operations team in a company with a big impact in the industry.

If you consider yourself a "doer" - a person who acts rather than talking or thinking, who strives to create the best customer engagement and focuses on providing the best insights on client to business interactions - then we must talk.

Responsibilities:
  • Team leadership.
  • Focus on customer loyalty and build strong relationships with app developers.
  • Ensure the best onboarding experience for new developers.
  • Foster a customer-centric team environment.
  • Develop and execute success plans including strategies to meet business objectives and stakeholders goals.
  • Travel domestically and internationally to meet potential and current partners.


Skills:
  • Bachelor's degree;
  • 5+ years of previous experience with customer management in mobile or digital area.
  • Previous experience with team leadership.
  • Customer-first mindset and enjoy building and maintaining relationships.
  • Fluency in English: B2+/C1


Benefits:
  • B2B contract: VIES and Civil insurance is mandatory
  • Be the leader of a highly talented team in the biggest company in Portugal by number of users
  • Work in a globally successful, fast-growing industry
  • Hybrid work policy - work 80% of your time at home and 20% at the office
  • A company culture focused on talent's growth - we have a career development plan customized for you
  • Multicultural and exciting work environment
  • Creative team building activities and workshops with amazing, fun experts
  • Awesome (all dietary religions covered) free snacks and breakfast at the office