A Tenth Revolution Group Company

Ref: FTCLL00116

Head of Data Centre Services - ISP Company

Hong Kong

  • HK$90,000 to HK$110,000 HKD
  • Manager Role
  • Skills: project implementation, infrastructure, security governance, cloud
  • Level: Senior

Job description

Head of Data Centre Services - ISP Company


Company Overview

Our client, is looking to hire a Head of Data Center Services to manage the DC team (around 35 members) in their organization. This is a well known ISP company and you will be working in one of the fast-growing industries company in Hong Kong. Candidate from sizable company background and experienced in managing a large team is preferred.

  • Serve as a Head of Data Center Services to provide leadership and high level of service availability and operations
  • Ensure Data Centre facilities such as UPS, Cooling, Power, firefighting system being well maintained and in operations
  • Uplift the facilities diversity and committed services to customer in healthy conditions
  • Ensure 7x24 hotline and alarm monitoring on network and services in smooth
  • Manage the monitored networks/platforms under healthiness conditions and report to Tier II for alarms enhancement
  • Daily review fault cases and follow up until resolution
  • Craft out the operation workflows and procedures for Network Operations Centre to follow, escalate and report any incidents
  • Support to meet customer requirement to achieve company sales target
  • Develop multi-skill set among teams to ensure network/platform knowledge being shared
  • Perform project management for Data Centre related works
  • Prepare regular management reports and manage Data Centre OPEX and CAPEX within budget

  • Minimum 20 years' relevant experiences, preferably with Data Centre operation and management experience
  • Experience in managing property, operation and engineering teams is preferred
  • Strong knowledge on Data Centre facilities, such as UPS, Cooling and Power supply
  • Good project management and vendor /contractor management skills on new project, facilities replacement and upgrading;
  • Capable of managing, uplifting and training Data Centre teammates on technical knowledge
  • Competent to offer alternative solutions to management team for contingency plan, flexible services and innovative ideas
  • Aggressive, result-oriented and self-motivated with strong business acumen
  • Good command of written and spoken English, Mandarin and Cantonese
  • Degree in Information Technology or related discipline


If you are interested and qualified, send your resume to l.looi@frgconsulting.com or call me at +85230180385