newRef: FTCLL001509

IT Services Engineer - Perm - Global MNC Company (Financial)

Hong Kong

  • HK$35,000 to HK$45,000 HKD
  • Manager Role
  • Skills: Project Management, ITIL, IT Services & Operation
  • Level: Mid-level

Job description

IT Services Engineer - Perm - Global MNC Company (Financial)

FTCLL001509



Company Overview

Our client, is looking to hire a IT Services Engineer to focus on a IT workplace technology operation. You will be working in multinational corporation financial company in the industry. They have 3000 end users locally with more than 100 IT staffs. Attractive salary and fringe benefits will be offered to the successful candidates!

Opportunities:
  • Work in one of the Top company which appreciates new technology in IT infrastructure & operation
  • Big scale projects enables you to widen your IT project working experiences
  • Flexible working environment with supportive colleagues in the team
  • Attractive salary package to shortlisted candidate


Responsibilities
  • Responsible to manage and coordinate the major IT incidents
  • Responsible to provide technical services and maintain the operation in high quality in the daily IT operation
  • Assist to deliver the Disaster Recovery, DR test planning & coordination, annual DR test result reporting, business contingency plan (BCP) program
  • Responsible to coordinate with different BAUs or stakeholders for the implementation of key IT Operation Initiatives, e.g. ServiceNow tool strategy deployment
  • Responsible to prepare the IT Services Management reports when necessary
  • Work closely within the team members within the APAC


Requirements
  • At least 3-5 years of working experience in IT operation and servicedesk
  • Experienced in handling IT project is a plus but not necessary
  • Possess relevant professional qualifications such as ITIL, CCNA/CCNP, VMware, Azure or AWS, MCSE will be a plus
  • Experienced in providing helpdesk support to meet organization's SLA or handled incident management will be a plus
  • Track record of working experience in enterprise level is welcome to apply
  • Good knowledge of ITIL operation best practices and concepts is an advantage




Summary

Stable working environment and permanent position. If you are interested and keen to find out more, please do not hesitate and apply now! Kindly feel free to send your resume to l.looi@frgconsulting.com for a discussion.