Ref: JSSE1512

Support Engineer(+Javascript experience)

Denmark, Copenhagen Municipality

  • DKK 25,000 to DKK 50,000 DKK
  • Developer Role
  • Skills: Support Engineer, IT Support, Technician, Support technician, Copenhagen IT Jobs
  • Level: Mid-level

Job description

Support Engineer(+Javascript experience)

JSSE1512



I am currently working with an IT Security client in Copenhagen to find a Support Engineer with Javascript experience. You will be responsible for providing technical support to customers who use JavaScript-based products or services. They are responsible for troubleshooting issues and providing solutions to problems related to JavaScript-based technologies.

Key responsibilities:
  • Provide technical support to customers via phone, email, or online chat
  • Troubleshoot and diagnose issues related to JavaScript-based technologies
  • Create and maintain detailed documentation on common support issues and their solutions
  • Collaborate with the engineering team to identify and resolve underlying technical issues
  • Communicate effectively with customers to identify their needs and provide appropriate solutions


Qualifications:
  • Strong knowledge of JavaScript and experience working with JavaScript-based technologies
  • Experience in a customer support role
  • Excellent communication skills and ability to explain technical concepts to non-technical users
  • Strong problem-solving skills and ability to quickly identify and resolve technical issues
  • Bachelor's degree in computer science or a related field, or equivalent experience


Benefits:
  • health insurance
  • pension
  • holidays and sick leave
  • flexible work arrangements
  • bonuses