A Tenth Revolution Group Company

Ref: MM120923

Salesforce IT Process Owner

Switzerland, Bern

Job description

Salesforce IT Process Owner


IT Process Owner Salesforce 100% (m/f/d)

In this role, you will have the following responsibilities:
  • Planning and further development of the CRM application Salesforce in collaboration with users
  • Application lifecycle management of the CRM application Salesforce
  • Ensuring compliance with IT security and IT governance guidelines
  • Prioritizing the use of Salesforce standard features and best practices
  • Identifying opportunities to improve business processes with Salesforce
  • Analyzing new requirements from business areas, identifying possible solutions, and supporting the implementation process
  • Developing user reports, participating in the documentation of new processes and workflows, and assisting with testing and training
  • Taking on project management tasks
  • Creating and maintaining user groups

For this exciting and versatile position, you should bring the following qualifications:
  • Bachelor's or Master's degree in Computer Science, Digital Marketing, Data Science, or a related field
  • Several years of experience in IT-related handling of the Salesforce platform, including data models
  • Experience in an international manufacturing company is a significant advantage
  • Profound experience in project management and sub-project management
  • Good knowledge of modern IT system landscapes
  • Fluency in German and English, both spoken and written