Product Specialist and Customer Care About the Company:
Our client, a leading fintech company, is known for its innovative financial technology solutions that empower individuals and businesses to manage their finances efficiently. The company's commitment to excellence and customer satisfaction has positioned it as a key player in the industry. Based in Utrecht, we are seeking individuals who are passionate about fintech and dedicated to delivering exceptional customer care and product expertise. Role Requirements:
- Proven experience minimum 2 years in product specialist and customer care roles within the fintech industry.
- In-depth knowledge of financial products and services, with a focus on digital platforms and technology.
- Strong communication and interpersonal skills to effectively engage with customers and provide product support.
- Ability to analyze customer feedback and contribute to product improvement initiatives.
- A customer-centric approach and a passion for delivering outstanding service.
- Competitive salary and benefits package.
- Opportunities for professional growth and development within a dynamic fintech environment.
- A supportive and collaborative team culture.
- Additional perks and incentives.
Much more awaits the perfect candidate...