
Security Engineer III
Summary
The Security Engineer III works directly with clients and responds to security incidents and remediates if needed to mitigate any security vulnerabilities.
Essential Functions
* Interprets and implements customer change requests on managed security device platforms, primarily firewalls and IDS/IDP devices
* Troubleshoots problems including: security-related issues (firewalls, IPS, understanding of common protocols in security like DNS, SSL, TLS, HTTP(s), ftp, etc.,) routing and switching, protocol problems, WAN/LAN failures, and performance issues across a distributed segmented network infrastructure with multiple security zones
* Maintains and administers perimeter security systems such as firewalls and intrusion detection systems
* Maintains good working knowledge in VPN technologies and security protocols like IPsec, ISAKMP, SSL, PKI, RADIUS, TACACS, EAP, LDAP etc.
* Implements vendor firewalls, for example Cisco ASA firewalls including 2100 and 4100s
* Migrates customers from legacy security appliance to new platforms
* Works with BGP, OSPF, EIGRP routing protocols
* Works with Cisco 6500, 4500, 3750, 3560 and 3550 catalyst switches
* Administers routers, switches and firewalls
* Resolves trouble tickets
* Monitors and tests network performance and provides network performance statistics and reports
* Evaluates and recommends near- and long-term network capacity needs
* Creates and maintains documentation as it relates to network configuration
* Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry
Additional Specific Duties and Responsibilities
* Maintains Cisco FireSight Management (FirePower)
Required Qualifications
* Hands on experience with one or more of the following firewall platforms or technologies: Cisco ASA/FirePower, CheckPoint, SonicWall, Palo Alto, IP Filter or iptables
* 3 or more years hands on experience migrating security appliance within the customer
* Understands basic network principles related to TCP/IP
* Possesses technical aptitude and interest related to networking, Internet, and computer technologies
* Two years of experience working in external customer facing environment for support
* Must possess excellent oral and written communication skills in English
* Ability to demonstrate high standards of conduct and ethics as well as appropriate judgment, independence, and discretion
* Strong analytical, interpersonal, and relationship building skills
* Strong work ethic and personal drive to excel
* Strong sense of urgency and commitment to get the job done
* Superior negotiation, coordination, and conflict resolution skills
* Ability to use (and learn new) complex systems, technologies, and applications
* Ability to adapt to change quickly and multi-task
Desired/Preferred Qualifications
* One or more vendor certifications for enterprise level security platforms such as CCNA, CCNP or CCIE in Security