Business Analyst Dynamics CRM (Sales)
a0MaA0000003Vs5.16
Role & Responsibilities
- Lead meetings with stakeholders to formalize business requirements and translate them into D365 CRM Sales features, ensuring CRM stream success.
- Serve as an SME, designing solutions that prioritize native features and follow best practices to minimize tech debt and support future growth.
- Engage in all phases of solution delivery, including configuration, testing, and deployment, while adhering to IT procedures.
Skills & Qualifications
- Bachelor's degree in Computer Science, Business Administration, or a related IT field.
- Proficient in CRM Dynamics 365 - Sales with experience in managing enterprise-scale business applications.
- Strong communication, analytical, and consultative skills for effective collaboration.
- Familiarity with Project Management methods (Waterfall, Agile) and ability to work independently with initiative.