Business Systems Administrator

Job Description:

You will have strong team oriented collaborative skills, and a highly responsive customer service approach in ongoing support and development of our Enterprise business systems. Specifically, supporting the Business Systems process when working with departments and divisions to identify information opportunities within SyteLine to enhance business performance which will define success within this position. Careful adherence to the Change Control process to maintain operational and reporting consistency across the enterprise is essential.

Duties include the following:

* Support SyteLine related reporting tools, delivering reports using native, SyteLine tools and BIRST, Inside, DATev and other resources to be determined.
* Responsible for managing and respecting highly confidential information / material.
* Work within change management policies and procedures for the consistent management of structural and hierarchical changes to databases and reports.
* Business expertise
o Interact with departments and operational sites to identify local and enterprise level opportunities for data analysis.
o Identify and elevate to the change control process solutions for business process automation.
o Investigate areas for mining data across business systems to yield process improvement opportunities.
* Change Control
o Work within change management policies and procedures for the consistent management of structural and hierarchical changes to databases and reports.
o Work with other entities to coordinate enterprise level activities with application related updates.
o Ensure communication, continuity, and tracking of changes to all reports delivered by the IS team.
* Comp-Support Activities
o Support and respond to IS team members on Computer-Support requests to resolve user level issues, especially with ERP (Syteline)
o Monitor comp-support issues and identify developing trends to initiate Customer Enhancement requests.
o Maintaining a connection to user level issues critical to understanding and improving users overall experience with our systems.
* And other duties as assigned by department manager.

Education / Experience
5+ years IT experience with a minimum of 3 years' experience in a multisite environment.
Strong experience in managing / working within an ERP environment:Epicor/ Plex/ Acumatica/ Infor LN/ Infor M3, however Infor SyteLine is preferred.
Excellent written and oral communications skills.
Ability to interact effectively at all levels of the organization a must.
Fluent in English