IT Support / Helpdesk

Job Description

We are seeking for experience IT Support Engineer/ Helpdesk to join our client. You will play a important role in handling in-house system and supporting end user.



Job Responsibilities

• Responsible for daily IT systems and infrastructure support
• Responsible in delivering Tier 1 & 2 support via call or email to end users
• Perform update, maintenance and migration for system
• Assist to troubleshooting in hardware, software, networking issues and incidents.
• Coordinate with vendor on IT projects
• Provide remote/onsite IT support if necessary

Job Requirements

• Diploma or above with major in Computing / Information Technology or related disciplines.
• Solid experienced in technical support, helpdesk or relevant working experience.
• Experience in IT infrastructure such as network, server, and system including Microsoft Windows 10/11, Microsoft Office 2019/2016, Windows Server 2019/2016, O365.
• Good communication skills in English & Cantonese
• Immediately available is highly preferred

This is a fantastic opportunity and great project to work with 5 working days a week, comprehensive remuneration packages and training provided. We are hiring within the week and If you think this role is suitable for you please send your CV to Carsten, c.chin@frgconsulting.com or call me at +852 3018 0384 to discuss further.