IT Support Engineer

Job Description



Our client, a global MNC company is seeking for experience IT Support Engineer to join them. As IT Support Engineer, you will play a important role in coordination & handle regional user.



Job Responsibilities

• Provide T1 - T2 of helpdesk support for hardware, software, and IT setup (Windows 10, MS Office, printers, mobile devices).
• Troubleshoot and resolve IT issues, including networking, video conferencing, application and basic telephone systems.
• Assist in IT projects, maintenance, and global team coordination.
• Manage IT assets, software licensing, and documentation.
• Provide user training and support to improve productivity.

Job Requirements:

• Degree in IT or equivalent experience with 2+ years in IT support, preferably in MNCs.
• Proficiency in MS Office, Windows, and Microsoft 365 tools (Teams, SharePoint, OneDrive).
• Candidate who holding ITIL certificate are highly preferred.
• Strong problem-solving, organizational, good personality and communication skills.
• Good in English and Chinese.

Other information:

• Work from home arrangement
• More than 16 days of paid annual leave
• Other benefit like birthday leave, group medical insurance covering dental & maternity and etc

This is a fantastic opportunity and large global MNC company to work with 5 working days a week, comprehensive remuneration packages and training provided. We are hiring within this month and If you think this role is suitable for you please send your CV to Carsten, c.chin@tenthrevolution.com or call me at +852 3018 0384 to discuss further.