SAP & Salesforce Service Manager
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Job Description
Role & Responsibilities- Comprehensive management of business and technical services, focusing on quality and continuous improvement.
- Cross-functional collaboration aligned with business objectives.
- Application of Agile, ITIL, COBIT, and DevOps principles for innovation and customer satisfaction.
- Leadership of 5 Project Managers.
Skills & Qualifications- Over 5 years of experience as an IT Service Owner or Operations Manager in multinational environments with a matrix structure.
- Proven experience in operating and maintaining complex and innovative solutions with high customer value.
- Strong leadership and organizational skills.
- Demonstrable experience with SAP and Salesforce.
Benefits- Hybrid work model
- On-site language classes
- Meal vouchers
- Health insurance
- 30 working days of vacation