Senior CRM Business Analyst - Dynamics 365
seniorcrmbad365
Job Description- Functional knowledge on all CRM modules and extensions
- Experience working as functional consultant in minimum 4-5 CRM implementations
- Strong ability to drive the discussions with Business Analyst, Product owners and customers
- Analyze and document current business processes, workflows, and systems
- Collaborate with stakeholders to define business requirements and functional specifications
- Create and maintain project documentation, including process flows, user stories, and use cases
- Work with the Dynamics 365 CRM Functional and Technical Consultants to design and configure solutions that meet the client's business needs
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- Based in Lausanne - HO 1 day/week - Salary 120/130K