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Platform Engineer - Data & AI Infrastructure

Location: Remote / UK-based
Type: Full-time

You must have strong Databricks and Unity Catalog experience

Skills / Approaches:

• Proven experience with Terraform for Azure infrastructure as code.

• Strong knowledge of GitHub Actions and general CI/CD principles.

• Hands-on experience with Azure Private Link and Private Link Service.

• Expertise in Databricks and Unity Catalog for data governance.

• Solid understanding of Azure Policy and compliance enforcement.

• Strong background in identity and access management, including OAuth and federated credentials.

• Deep understanding of Azure security best practices, including Defense in Depth, BCDR, and high availability.

If you meet these requirments please send me a copy of your CV to a.otoole@tenthrevolution.com

Job Title:

SIAM Service Manager

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Role Purpose:

Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence.

The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope.

• This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD.
• ITSM tool configuration is out of scope for the client
• SIAM will be owned by the client, and this role will operate within that framework.

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Key Responsibilities:

1. Service Architecture & Design

• Define and implement service architecture for integrated services.
• Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements.
• Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow).
• Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking.

2. Service Transition

• Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops.
• Coordinate testing and acceptance for new or changed services.

3. Governance & Reporting

• Operate SIAM governance framework:
  • Monthly service reviews with suppliers.
  • SLA/KPI reporting and trend analysis.
  • Risk and compliance audits.
• Maintain escalation paths and RACI matrices.

4. Continual Service Improvement (CSIP)

• Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience.
• Drive automation and efficiency improvements across ITSM workflows.

5. Stakeholder & Supplier Management

• Act as the central point of contact for service integration issues.
• Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams.
• Provide clear reporting to senior leadership on service health and improvement initiatives.

---

Required Skills:

• Strong experience in SIAM and multi-supplier environments.
• Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred).
• Proven ability to design service architecture, ticket flows, and SLA frameworks.
• Excellent governance, reporting, and stakeholder management skills.

Desirable:

• Cloud infrastructure knowledge (AWS, OpenShift).
• Familiarity with secure/government environments.
• Experience in contract and commercial management

Please send me your CV if you're interested

Job Title:



SIAM Service Manager


Role Purpose:



Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence.

The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope.

• This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD.
• ITSM tool configuration is out of scope for the client
• SIAM will be owned by the client, and this role will operate within that framework.

Key Responsibilities:



1. Service Architecture & Design

• Define and implement service architecture for integrated services.
• Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements.
• Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow).
• Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking.

2. Service Transition

• Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops.
• Coordinate testing and acceptance for new or changed services.

3. Governance & Reporting

• Operate SIAM governance framework:
  • Monthly service reviews with suppliers.
  • SLA/KPI reporting and trend analysis.
  • Risk and compliance audits.
• Maintain escalation paths and RACI matrices.

4. Continual Service Improvement (CSIP)

• Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience.
• Drive automation and efficiency improvements across ITSM workflows.

5. Stakeholder & Supplier Management

• Act as the central point of contact for service integration issues.
• Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams.
• Provide clear reporting to senior leadership on service health and improvement initiatives.

Required Skills:

• Strong experience in SIAM and multi-supplier environments.
• Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred).
• Proven ability to design service architecture, ticket flows, and SLA frameworks.
• Excellent governance, reporting, and stakeholder management skills.

Desirable:

• Cloud infrastructure knowledge (AWS, OpenShift).
• Familiarity with secure/government environments.
• Experience in contract and commercial management

Fully Remote

Inside IR35

January/February Start Date

Please send me your CV if you're interested

Role: SIAM Service Manager

MUST have current SC and BPSS (any that have lapsed will not be considered)

Deep expertise in multi-vendor service architecture is also a MUST HAVE


Role Purpose:



Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence.

The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope.

• This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD.
• ITSM tool configuration is out of scope for the client
• SIAM will be owned by the client, and this role will operate within that framework.

Key Responsibilities:



1. Service Architecture & Design

• Define and implement service architecture for integrated services.
• Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using client standard ITIL documentation adapted for Deeams requirements.
• Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow).
• Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking.

2. Service Transition

• Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops.
• Coordinate testing and acceptance for new or changed services.

3. Governance & Reporting

• Operate SIAM governance framework:
  • Monthly service reviews with suppliers.
  • SLA/KPI reporting and trend analysis.
  • Risk and compliance audits.
• Maintain escalation paths and RACI matrices.

4. Continual Service Improvement (CSIP)

• Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience.
• Drive automation and efficiency improvements across ITSM workflows.

5. Stakeholder & Supplier Management

• Act as the central point of contact for service integration issues.
• Provide clear reporting to senior leadership on service health and improvement initiatives.

Required Skills:

• Strong experience in SIAM and multi-supplier environments.
• Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred).
• Proven ability to design service architecture, ticket flows, and SLA frameworks.
• Excellent governance, reporting, and stakeholder management skills.

Desirable:

• Cloud infrastructure knowledge (AWS, OpenShift).
• Familiarity with secure/government environments.
• Experience in contract and commercial management

Fully Remote

Inside IR35

6 months contract

January/February Start Date

Please send me your CV if you're interested

Good Afternoon,

I hope you are doing well. We're supporting a long-term digital transformation initiative within the public sector and are seeking a Cúram Developer to join a hybrid NYC team focused on Cúram CGISS and Outcome Management. This is a long-term contract-to-hire opportunity (40 hours/week) with a strong potential of conversion after 9-12 months, offering strong visibility and direct ownership of core Cúram systems.

This role is ideal for a Cúram professional who combines deep technical expertise, hands-on CGISS development experience, and the ability to analyze, resolve, and enhance complex system workflows while collaborating with both technical and non-technical stakeholders.

What we're looking for:

• 8+ years of Software Development Lifecycle experience
• 5+ years working with Cúram CGISS and Outcome Management
• Cúram certification (version 8+) or willingness to certify within 6 months
• PMP certification required
• Strong business analysis, process mapping, and problem-solving skills
• Experience designing, developing, and implementing solutions to complex defects/issues
• Ability to translate technical concepts to both IT and business audiences

Preferred experience:

• Hands-on system enhancements and Cúram case management
• Use Cases, process flows, and gap analysis
• Building strong customer relationships and independently driving solutions

Work Details:

• Hybrid NYC: 3 days in-office / 2 days in-office alternating weeks

If this aligns with your background-or if you know someone who might be a strong fit-please reply with an updated resume or referral today! Very much appreciate your time.

Best regards,

Role - Senior Data Engineer - Azure - Databricks

Location - Remote (UK Based)

Start Date - 5th of January (interviews next week)

Rate - Market Rates (Outside IR35)

Contract Length - 6 Months initially (Will extended based on good performance)

The role is Outside IR35 & Fully remote (Uk Citizens only)



Description:

We've partnered an award winning SME Data Consulting firm.with a unique opportunity. They have won a large contract, looking for 4-6 Azure Data Engineer, with extensive Azure and Databricks experience.

They only hire the based Data consultants, with a strong consulting background, high level communication skills are paramount!

We are conducting interviews from next week, however the start date isn't until the 5th of January.



Please share your CV if you are interested

Join a dynamic team that values innovation and collaboration. We are seeking CURAM Developers for an exciting hybrid role based in New York City, with the flexibility to work from either Brooklyn or Manhattan. This position requires you to be onsite three days a week and offers options for a two days onsite alternative.


The ideal candidate will possess the following skills:

- Proficiency in CURAM applications and development processes
- Strong experience in Java and associated frameworks
- Knowledge of Agile methodologies and hands-on involvement in the software development lifecycle
- Excellent problem-solving abilities and attention to detail
- Strong communication skills to collaborate effectively within the team

This role provides a chance to contribute to a dedicated Java team within a supportive work culture that champions growth and development. If you are passionate about making a meaningful impact and possess the required skills, we encourage you to apply for this opportunity. Join us in shaping the future of technology-driven solutions.

Position: Analytics Engineer



Location: London (hybrid 3 times a week)
Department: IT
Type: 3 months rolling contract
Outside IR35


The client is seeking an experienced Analytics Engineer to join its Data & Analytics team. The role focuses on building scalable data pipelines, transforming raw data into clean, reusable datasets, and enabling data-driven decision-making.


Key Responsibilities

• Design and build data products, with proficiency throughout the data lifecycle.
• Develop robust data models through close collaboration with business users and the engineering team.
• Partner with senior management, operational leads, and other stakeholders, coaching and supporting a data-driven culture, including KPI definition and reporting frameworks.
• Accountable for data extraction, transforming JSON & XML, utlising high experience within metadata management.
• Collaborate with data engineers to develop data, enrich product design and integrate data for predictive models or machine learning.
• Deliver well-defined, transformed, tested, documented, and code-reviewed datasets for analysis.
• Evaluate and recommend improvements in data flow, influencing and supporting architects and engineers.
• To work independently and to manage multiple data tasks in a fast-paced environment
• Create and maintain dashboards, visualizations, and reports using Power BI to enable data-driven decision-making
• Ensure data quality and accuracy by implementing data validation, monitoring, and error-handling processes.

Requirements

• At least 8 years' experience in data analytics, data engineering, software engineering, or a similar role
• Expertise in developing best practices for data engineering and analytics with a strong background in data modelling including indexing strategies.
• Strong ability in SQL for data extraction and manipulation, and proficiency in data modelling and data product building in Data Bricks.
• Developed Azure cloud experience for data storage and processing, considerations made for alternate cloud providers such as AWS and GCP.
• Substantial programming ability using languages/tools such as R, Python and C++ for data manipulation and scripting
• Solid understanding of relevant data governance, data quality, and data security best practices
• Strong problem-solving skills, and the ability to think critically and analytically
• High experience in documentation and data dictionaries
• Knowledge of big data technologies and distributed computing frameworks such as Hadoop and Spark
• Excellent communication skills to effectively collaborate with cross-functional teams and present insights to business stakeholders

Please can you send me a copy of your CV if you're interested

Data Scientist - Contract


This position involves developing AI and data science solutions to address key business challenges in the insurance sector. The work includes close collaboration with underwriters, product managers, and other stakeholders to ensure meaningful business impact. Projects may include building a digital high net worth insurance product or a portfolio analysis tool.

Key Responsibilities
* Participate in all phases of the software development lifecycle
* Design and document solutions following internal delivery frameworks
* Adhere to coding, testing, and design standards and best practices
* Collaborate with testing teams during product testing and user acceptance
* Support deployment activities across environments
* Provide regular updates on progress, risks, and issues
* Troubleshoot and resolve operational issues promptly
* Pursue certifications to enhance software engineering skills

Candidate Profile
* Familiarity with the insurance industry
* Proficiency in Python for traditional data science
* Experience with generative AI tools, especially Gemini
* Knowledge of cloud platforms such as Azure or GCP
* Ability to interpret technical design documentation
* Strong communication skills across disciplines
* Experience working in Agile environments
* Effective time management and prioritisation
* Strong analytical and problem-solving capabilities
* Comfortable working in fast-paced, ambiguous settings
* Holds a degree in Information Technology or Computer Science

London 2 days a week
Outside IR35
Need someone immediately available

Please send me a copy of your CV is you're interested

Job Title:



SIAM Service Manager


Role Purpose:



Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence.

The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope.

• This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD.
• ITSM tool configuration is out of scope for the client
• SIAM will be owned by the client, and this role will operate within that framework.

Key Responsibilities:



1. Service Architecture & Design

• Define and implement service architecture for integrated services.
• Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using client standard ITIL documentation adapted for Deeams requirements.
• Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow).
• Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking.

2. Service Transition

• Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops.
• Coordinate testing and acceptance for new or changed services.

3. Governance & Reporting

• Operate SIAM governance framework:
  • Monthly service reviews with suppliers.
  • SLA/KPI reporting and trend analysis.
  • Risk and compliance audits.
• Maintain escalation paths and RACI matrices.

4. Continual Service Improvement (CSIP)

• Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience.
• Drive automation and efficiency improvements across ITSM workflows.

5. Stakeholder & Supplier Management

• Act as the central point of contact for service integration issues.
• Provide clear reporting to senior leadership on service health and improvement initiatives.

Required Skills:

• Strong experience in SIAM and multi-supplier environments.
• Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred).
• Proven ability to design service architecture, ticket flows, and SLA frameworks.
• Excellent governance, reporting, and stakeholder management skills.

Desirable:

• Cloud infrastructure knowledge (AWS, OpenShift).
• Familiarity with secure/government environments.
• Experience in contract and commercial management

Fully Remote

Inside IR35

January/February Start Date

Please send me your CV if you're interested