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Job Title:

SIAM Service Manager

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Role Purpose:

Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence.

The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope.

• This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD.
• ITSM tool configuration is out of scope for the client
• SIAM will be owned by the client, and this role will operate within that framework.

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Key Responsibilities:

1. Service Architecture & Design

• Define and implement service architecture for integrated services.
• Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements.
• Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow).
• Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking.

2. Service Transition

• Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops.
• Coordinate testing and acceptance for new or changed services.

3. Governance & Reporting

• Operate SIAM governance framework:
  • Monthly service reviews with suppliers.
  • SLA/KPI reporting and trend analysis.
  • Risk and compliance audits.
• Maintain escalation paths and RACI matrices.

4. Continual Service Improvement (CSIP)

• Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience.
• Drive automation and efficiency improvements across ITSM workflows.

5. Stakeholder & Supplier Management

• Act as the central point of contact for service integration issues.
• Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams.
• Provide clear reporting to senior leadership on service health and improvement initiatives.

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Required Skills:

• Strong experience in SIAM and multi-supplier environments.
• Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred).
• Proven ability to design service architecture, ticket flows, and SLA frameworks.
• Excellent governance, reporting, and stakeholder management skills.

Desirable:

• Cloud infrastructure knowledge (AWS, OpenShift).
• Familiarity with secure/government environments.
• Experience in contract and commercial management

Please send me your CV if you're interested

Job Description: Python/Django Developer

Location: Chelsea Pier, NYC
Type: 1-Year Contract (Onsite)

Overview:



We are seeking a skilled Python/Django Developer to join our team for a one-year contract. The ideal candidate will have a strong background in developing web applications using Python and Django, as well as experience with front-end technologies.

Key Responsibilities:

• Design, develop, and maintain scalable web applications using Python and Django.
• Collaborate with cross-functional teams to gather requirements and define project specifications.
• Write clean, efficient, and well-documented code.
• Perform testing and debugging to ensure high-quality deliverables.
• Assist in database design and query optimization.
• Participate in code reviews and provide constructive feedback to peers.
• Stay updated with industry trends and best practices in software development.

Qualifications:

• Proven experience as a Python/Django developer or in a similar role.
• Strong knowledge of Python, Django, and RESTful APIs.
• Experience with front-end technologies (HTML, CSS, JavaScript).
• Familiarity with database systems (PostgreSQL, MySQL, etc.).
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork skills.

Power BI Developer - Drive Reporting & Data Strategy

Location: Nottingham - Very flexible with office days
Salary: £50,000-£65,000 + bonus & benefits



About the Role:
Looking for an experienced Power BI Developer to take ownership of reporting and analytics across a growing organisation. This is a fantastic opportunity to shape the data strategy, starting with Finance and expanding firm-wide. You'll work closely with stakeholders to understand requirements, enhance existing reports, and create new solutions that deliver real business impact.

About the role:

• Design and maintain Power BI dashboards and reports for Finance and other teams.
• Collaborate with stakeholders across Finance, BD/Marketing, and Risk & Compliance.
• Support and upskill internal teams using D365 CRM and other systems.
• Drive best practices in data modelling, DAX, and visualisation.
• Explore long-term architecture solutions, including Microsoft Fabric.

Skills & Experience:

• Strong Power BI expertise, DAX, SQL.
• Experience connecting to D365 CRM and working with finance data.
• Excellent stakeholder engagement and problem-solving skills.

Benefits:

• Collaborative, supportive culture - recently nominated as a Great Place to Work.
• Opportunity to influence data strategy and drive innovation.
• Flexible working with occasional Nottingham office visits.
• Competitive salary, bonus, and benefits package.

Apply Now:
If you're ready to make an impact and grow with a forward-thinking organisation, send your CV today.

Power BI Developer - Hertfordshire - Hybrid - 9 Month FTC - £60,000

Are you ready to leverage your Power BI expertise in a meaningful role that supports data-driven decision-making? My client are seeking a Power BI Developer with Dynamics BC experience on a fixed-term contract to work in a hybrid environment, 3 days in their London or Hertfordshire offices.

In this position, you will engage with Microsoft Business Intelligence products, contributing to impactful data projects. Ideal candidates will possess:

• Proven experience in Power BI development and data visualization
• Strong skills in DAX, SQL, and data modeling techniques
• Understanding of data warehousing concepts and ETL processes
• Experienced with Dynamics BC or 4PS
• Ability to communicate complex data insights effectively to diverse audiences
• Experience in project management and a collaborative mindset

This role presents an exciting opportunity for individuals who thrive in an innovative and flexible work culture. Core benefits include a competitive salary, professional development opportunities, and a supportive work environment that values diversity and inclusion.

If you are passionate about data transformation and looking to make a tangible impact, we encourage you to apply for this role today. Your skills could help shape the future of data utilization within the organization.

Lead Data Warehouse Senior Engineer - Contract

Hybrid Dublin - 2 days
7+ years experience


This is an exciting opportunity for an experienced Data Warehouse Developer to join our expanding IT team responsible for the development and maintenance of our mission critical applications.

Key Responsibilities

• Design and implement ETL procedures for intake of data from both internal and outside sources, as well as ensure data is verified and quality is checked.
• Collaborate with business and technology stakeholders in ensuring data warehouse architecture development and utilization.
• Work with business analysts and project managers to develop and refine reporting and analytics requirements.
• Work on complex projects that require both depth and breadth of knowledge in a number of technologies and the business.
• Participate on projects, clarifying the business requirements, performing systems analysis, development and modification activities, as well as related maintenance & support.
• Assist in planning sessions with the business users to analyze business requirements, and provide design recommendations.
• Write concise and clear technical specifications based on analysis of complex business requirements.
• Translate business and technical requirements into business application systems.

Experience:

• Advanced knowledge of SQL including complex stored procedures, functions, query optimization, indexing strategy.
• 7+ years of experience of SSIS and SQL Server Database.
• Proven track record in delivering scalable and reliable Data Warehouse solutions.
• Strong data modeling and dimensional modeling skills (including slowly changing dimensions).
• Experience with data quality and data profiling.
• ETL/ELT design and development experience.
• Experienced in designing, building and maintaining large/complex Data Warehouse systems is desirable.
• Experience with Tableau is also desirable.
• Experience of Azure Data Storage, Azure Data Lakes and Azure SQL DB is desirable
• Experience of Azure Devops (pipelines, repos, releases etc.) is desirable

Education & Training

• Third Level Qualification in Computer Science / IT or relevant work experience.
• MS/Azure certifications desirable

Competencies

• Delivery focused with a strong aptitude for team motivation
• Highly organised and structured approach to working
• Strong analytical skills that ensure projects are delivered to an accurate and high quality standard.
• Ability to work effectively in a team environment.
• Superb oral/written communication skills.

Please can you send me a copy of your CV if you are interested

Senior Backend Developer (PHP)

We are looking for an experienced Senior Backend Developer to join a rapidly growing technology team and help build innovative security solutions.

About the Role
This position involves working on advanced online protection tools and applications designed to keep users safe across multiple devices. Our products include antivirus software, VPN services, ad blockers, and password managers, all aimed at simplifying digital security for a global user base.

Technology Stack
You'll be part of a web development team responsible for user onboarding platforms, customer account portals, and APIs powering our applications. Our core technologies include PHP, nginx, RabbitMQ, and cloud infrastructure (Google Cloud Platform). We use custom frameworks and provide full training.

Key Responsibilities

• Collaborate with cross-functional teams to design and implement solutions for complex challenges
• Research emerging technologies and integrate best practices into development workflows
• Mentor and guide other developers on technical standards
• Enhance and maintain existing software systems for optimal performance

Required Skills & Experience

• Minimum 5 years of commercial experience with PHP
• Strong understanding of cloud infrastructure (preferably GCP)
• Proficiency with data storage technologies such as MySQL and NoSQL (e.g., Cassandra)
• Familiarity with Test-Driven Development (TDD)
• Excellent debugging and analytical skills
• Experience using code profiling tools for performance optimization
• Knowledge of Kubernetes is advantageous

What's on Offer

• Competitive salary up to £55,000
• Annual performance bonus of up to 10%
• 28 days annual leave plus additional accrual for length of service
• Birthday leave
• Complimentary meals, snacks, and beverages
• Company pension scheme
• Comprehensive health and dental coverage
• Death in Service benefit
• Health assessments
• Streaming subscriptions
• Gym and golf memberships
• Food allowance at local venues
• Onsite gym, cocktail bar, and beer fridges
• Onsite hairdressing services
• And much more

5 days a week in the Fareham Office



Please send me a copy of your CV if you meet the above

Senior Backend Developer (PHP)

We are looking for an experienced Senior Backend Developer to join a rapidly growing technology team and help build innovative security solutions.

About the Role
This position involves working on advanced online protection tools and applications designed to keep users safe across multiple devices. Our products include antivirus software, VPN services, ad blockers, and password managers, all aimed at simplifying digital security for a global user base.

Technology Stack
You'll be part of a web development team responsible for user onboarding platforms, customer account portals, and APIs powering our applications. Our core technologies include PHP, nginx, RabbitMQ, and cloud infrastructure (Google Cloud Platform). We use custom frameworks and provide full training.

Key Responsibilities

• Collaborate with cross-functional teams to design and implement solutions for complex challenges
• Research emerging technologies and integrate best practices into development workflows
• Mentor and guide other developers on technical standards
• Enhance and maintain existing software systems for optimal performance

Required Skills & Experience

• Minimum 5 years of commercial experience with PHP
• Strong understanding of cloud infrastructure (preferably GCP)
• Proficiency with data storage technologies such as MySQL and NoSQL (e.g., Cassandra)
• Familiarity with Test-Driven Development (TDD)
• Excellent debugging and analytical skills
• Experience using code profiling tools for performance optimization
• Knowledge of Kubernetes is advantageous

What's on Offer

• Competitive salary up to £55,000
• Annual performance bonus of up to 10%
• 28 days annual leave plus additional accrual for length of service
• Birthday leave
• Complimentary meals, snacks, and beverages
• Company pension scheme
• Comprehensive health and dental coverage
• Death in Service benefit
• Health assessments
• Streaming subscriptions
• Gym and golf memberships
• Food allowance at local venues
• Onsite gym, cocktail bar, and beer fridges
• Onsite hairdressing services
• And much more

5 days a week in the Fareham Office



Please send me a copy of your CV if you meet the above

Software Developer

Location: Hampshire
Salary: Up to £70,000

We are seeking an experienced Software Developer to join a growing Fintech team. This role focuses on building new features and applications in Golang, while maintaining and modernising an existing PHP codebase for seamless integration.

Key Responsibilities:

• Design, develop, and test scalable Golang solutions for financial applications.
• Maintain and troubleshoot existing PHP code.
• Collaborate with engineers and product teams to deliver secure, reliable solutions.
• Participate in code reviews and promote best practices.
• Stay updated on Golang advancements and fintech trends.

Requirements:

• Commercial development experience.
• Strong understanding of software design principles and patterns.
• Familiarity with SQL and/or NoSQL databases.

• Experience with financial systems or applications.
• Unit testing during development.
• PHP experience.

What's in it for you?

• Competitive salary up to £70,000.
• Company pension
• Health & Dental care.
• And much more.