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Ref: 220622LH2

Support Analyst (MySQL + ETL in cloud)

Poland, Wrocław

  • Negotiable
  • Analyst Role
  • Skills: Support Analyst, mySQL, Database, Cloud, Maintenance Support, Development, ETL process analysis,
  • Seniority: Mid-level

Job description

Job Description

Role Title: Support Analyst (MySQL Database + ETL in Cloud)

Location: Wroclaw, Poland - Remote

Contract: Permanent, 40 hours per week

About the company:

This company provides next-generation digital services for a range of clients spanning many exiting industries. With over 40 years of experience and over 290 thousand employees present in over 50 countries, our client is truly a global leader. You can expect to work in an award winning environment (as featured by both Forbes and Fortune), being recognised as a globally certified top employer of the year for the second year running.

Within this role you will be responsible for;
  • Complete application maintenance including minor enhancement activities
  • Solving incidents and problems, as well as analytics, in a complex BI environment
  • L2 application support focusing on incident resolution, Service Request handling and Change implementation

Required Skills/Experience:
  • Graduated with IT degree or a similar field of study
  • 2 years of practical Application Maintenance Support/Development experience in cloud technologies (e.g. Kubernetes, Prometheus, Grafana, Kibana) and in MySQL Database
  • Working experience with ticket Tools according to ITIL processes
  • Knowledge of application support in L2 or L3 line
  • ETL process analysis
  • Sound understanding of IT infrastructure
  • Fluent in English both written and orally and minimum B1/B2 level German

Favourable Skills/Experience:
  • Experience with Python

  • Base salary + Financial bonus
  • Private Medical/Dental Insurance
  • Multisport card and MyBenefit program
  • Training Program
  • Languages courses
  • Life Insurance
  • Pension Contribution

For inquiries contact -


Phone: +48 123966216

Ref: IF30003

Business Analyst

Poland, Wrocław

  • Negotiable
  • Analyst Role
  • Seniority: Mid-level

Job description

Business analyst role based in Wroclaw.

Frank Recruitment Group are recruiting for the international end client who are looking for a business analyst to join their growing team in the brand new Wroclaw office.

My client is a global leader in the next-gen consultancy and digital service. They are enabling clients in more than 50+ countries to manoeuvre and navigate their digital transformation.

With a total revenue over $16 billion my clients have been working with over 1000+ from all sorts of industries from manufacturing, education and even healthcare. This gives you a wide array of opportunities to work with and the projects you want to involve yourself in.

  • Design & review test cases using techniques which are based on defects or functional requirements
  • Automation of new functionality and regression testing of existing functionality
  • Working with customers and reviewing periodic test status updated and reports with them
  • Working with end user for testing applications

Your expertise:
  • Bachelor or master's degree - IT, finance or any other related fields
  • 2+ years of overall experience in financial/banking sector
  • High customer orientation
  • Can gather requirements, data models and produce workflows

Your benefits:
  • Health care & insurance
  • Life insurance
  • Performance bonus
  • Stock option
  • Family medical leave
  • Sick pay

This is an exciting role and my client is looking to start the interview process immediately. If you don't want to miss out on this opportunity send your CV to and we can have a chat about this role in more detail.

Ref: 25052022AA

Business Analyst

Poland, Masovia, Warsaw

  • Negotiable
  • Analyst Role
  • Seniority: Mid-level

Job description

My client is looking for a Business Analyst with financial background that can recommend and implement methods for increasing the company's efficiency and profitability. You will be responsible for analysing the company's business model and finances and they use their findings to make suggestions for improvement regarding everything from budget and operations to management.

Roles & Requirement
  • Allocating resources and maintaining cost efficiency
  • Effectively communicating your insights and plans to cross-functional team members and management
  • Gathering critical information from meetings with various stakeholders and producing useful reports
  • Perform market research, data mining, business intelligence, and valuation comps
  • Increase productivity by developing automated reporting/forecasting tools
  • Acting as a liaison between the business and its clients

Skills & Requirement
  • Bachelor's or master's degree in accounting, finance, economics or related fields
  • High proficiency in financial modelling techniques
  • Strong fluency with Excel formulas and functions
  • Strong analytical and data gathering skills
  • Advanced technical skills
  • Strong quantitative and analytical competency
  • Self-starter with excellent interpersonal communication and problem-solving skills
  • Advanced knowledge of Excel

What we can offer
  • Budget for development
  • An opportunity to work with pioneering technology
  • Working with friendly, optimistic and open-mined people in an eco-friendly, green offices in Warsaw
  • Road map for progression

Send your CV to to apply or call +442038798388 for more details

Ref: 250521_DA_LRW

Data Analyst - Oslo

Norway, Oslo

  • Negotiable
  • Analyst Role
  • Skills: Data analyst, python, Azure, SQL, R
  • Seniority: Mid-level

Job description

We are looking for a Data Analyst to join the team in Oslo!

Working on one of the most unique and interesting financial projects in the Nordics - you will gain invaluable experience and help grow the analytics department

Day-to-day, you will be collecting data from the database, establishing a data hub, and not only developing solutions but also exploring data for risk, fraud, and product development purposes

Due to the data you will be working with, you must have a good business understanding and be able to recognise the context of the data

There will be opportunities to work outside of your role, and progress into areas such as Data Science or BI if you wish to progress your career in that direction.

Your role can involve:
  • Keeping up to date on data - ensuring models are built on high quality and consistent data
  • Work towards establishing a divisional data map including all relevant data points for analysis and how they relate to the business
  • Assessing potentially new internal and external data points relevant for models
  • Providing insight as to data availability and interpretation, and how to model this data

We are looking for your to bring some of the following skills & experiences:
  • Experience with Python / R / SQL
  • Experience working with large datasets
  • Experience within finance is beneficial
  • An understanding for how to perform data extraction and manipulation
  • An interest in data-driven solutions, creating meaningful insights, and a curious mind to solve complex problems

What's in it for you?

Some of the benefits on offer include:
  • An opportunity to play a key role in a growing data department where you will work cross-functionally with scientists and engineers
  • Personal development plans to help you achieve what you want in your career
  • Opportunities to take part in internal training workshops, and external courses/conferences
  • Competitive compensation package based on experience, including pension up to 16%, enhanced health and travel insurances, and all equipment required for your role
  • A modern and central Oslo office, and the flexibility to work from home when you want

For any questions, contact Lucy on

Ref: IBA2622

Infor LN Business Analyst

Canada, Ontario, Orillia

  • Negotiable
  • Analyst Role
  • Seniority: Mid-level

Job description

The ERP Business Analyst works closely with users and managers to gather system requirements, document
specifications and requirements, communicate to business teams, management and vendors. Responsible for systems
and functional process documentation, application QA testing, user training, and primary support for ERP and MES
applications to production departments.
Initially the main focus of the role will be to consult, analyze, and help develop the requirements for the upgrade or change
of the ERP platform. A team member in developing the project ROI and implementing industry 4.0 projects.
Business areas would include:
 Engineering; BOM, routings, item management
 Production planning and scheduling
 Production & shop floor activities
 Warehouse and materials management
 Shipping & receiving
 Quality management

The ERP Business Analyst with primarily support the production and engineering areas of the business.
 Document business processes and workflows to develop a comprehensive requirements document for
procurement and implementation of new ERP & MES platform
 Development of ROI and business cases for ERP and MES solutions
 Configuration and testing of new ERP and MES deployment
 Gap analysis of current systems and processes vs new ERP and MES solutions, develop mitigation strategies
 Create and implement end user training, develop work instructions and training documentation
 Assist with development of project teams to move projects through lifecycle
 Develop implementation strategy and implement ERP and MES solution
 Continuous improvement of technology solutions
 End user support of ERP and MES systems
 Administration of ERP and MES systems
 Perform other duties as required

 College diploma or university degree in information technology, computer science, computer engineering
 3 years experience implementation and support of ERP systems in manufacturing
 Detailed knowledge of manufacturing processes; Bill of Material (BOM), Routings and production scheduling
 Strong technical knowledge of databases and reporting applications; MS SQL Server, Oracle, SQL, MS SSRS etc.
 Solid written and oral communication skills and ability to multi- task efficiently
 Ability to effectively prioritize and execute tasks in a high-pressure environment
 Finance Knowledge

Ref: ACR2226

Associate Customer Relationship Manager (Remote)

USA, Missouri, Kansas City

  • Negotiable
  • Analyst Role
  • Seniority: Mid-level

Job description

Associate Customer Relationship Manager -

Due to our current growth and success, we are hiring an Associate Customer Relationship Manager in our Central US Region. In this role you will report directly to the General Manager. The primary focus of the role will be to gain a thorough understanding of the customers' needs and ensure they are getting the most benefit out of their system. The aim is to ensure customer satisfaction and identify future needs. If you are looking to gain experience in the area of ERP systems within the SMB space and you are looking for a rewarding role in an exciting growing business, this position is for you! Given the location of our clients, and the remote nature of the work required, we are flexible on location.

As an Associate Customer Relationship Manager, you will:
Work alongside more senior Customer Relationship Managers to assist with managing customer accounts.
Support the development and maintenance of strong positive relationships with key stakeholders within our customers organizations.
Assist with the delivery of a solid account plan that delivers value and demonstrates a full understanding of the customer and their business.
Ensure that our clients fully understand and are attracted to our proposed solutions.
Support the management of ongoing client engagement, answering questions regarding the company's solutions, as well as monitoring account progress and activity.
Support our sales strategy to ensure targets are met and exceeded, while also delivering on sales forecasts in line with overall business objectives.
Ensure customer retention targets are met.
To successfully perform the responsibilities of this position, you must possess the following qualifications:
Experience in an account management role selling and maintaining business software solutions in the SMB market.
Strong consultative selling skills with proven relationship-building skills.
Ability to learn quickly and has a general knowledge of business processes.
Familiarity with the market of industry ERP systems such as SAP, Microsoft, Sage, and NetSuite is an asset.
Technical knowledge and sales experience, facilitated by excellent interpersonal and communication skills, and the ability to convincingly communicate concepts to others.
An understanding of manufacturing and distribution.

Ref: 31052022AA

Business Analyst

Poland, Masovia, Warsaw

  • Negotiable
  • Analyst Role
  • Seniority: Mid-level

Job description

My client is a multi-global leader in next generation innovative, modern digital services and consulting searching for an enthusiastic and zealous Business Analyst to join their growing team in Warsaw, Poland. This role offers the opportunity to work with the latest technologies, in a challenging and rewarding role.

Role & Responsibilities
  • In order to ensure business is in succession efficiently evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions are all essential
  • Performing financial forecasting, reporting, and operational metrics tracking are important for ensuring success in your position and the needs of the business
  • You will be leading ongoing reviews of business processes and developing optimisation strategies
  • To fulfil maximum success in your role you will be performing market research, data mining, business intelligence, and valuation comps
  • You will be required to increase productivity by developing automated reporting/forecasting tools
  • It is essential that if you are to increase further success for the business you must gather critical information from meetings with various stakeholders and produce beneficial reports

Skills & Requirement
  • Bachelor's or master's degree in accounting, finance, economics or related fields
  • Strong quantitative and analytical competency
  • High proficiency in financial modelling techniques
  • Self-starter with excellent interpersonal communication and problem-solving skills
  • Strong fluency with excel formulas and functions
  • Strong analytical and data gathering skills
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions
  • Experience working in the financial sector
  • Project Objective: VC room self-service registration portal for VC rooms - Teams, Zoom, Skype, Cisco, Telephony

Send your CV to to apply or call +442038798388 for more details