MS Dynamics 365 F&O Technical Support Consultant

MS Dynamics 365 F&O Technical Support Consultant

Location: Bucharest / Hybrid

My client is looking for an experienced professional with several years of hands-on experience working with Microsoft Dynamics 365 Finance & Operations. This role is ideal for someone with a strong technical background in supporting, configuring, and maintaining D365 F&O systems to meet evolving business needs.

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Requirements:

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  Several years of experience working with Microsoft Dynamics 365 Finance & Operations
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  Proven background in a technical support or system administration role related to Dynamics 365
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  Strong analytical and problem-solving abilities, especially with user or system-level issues
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  Experience with D365 configuration, customization, and form/report development
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  Ability to manage user roles, permissions, and license assignments within D365
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  Self-motivated and adaptable, able to thrive in fast-paced and dynamic environments
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  Customer-oriented mindset with strong communication and collaboration skills

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Key Responsibilities:

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  Technical Support: Provide first and second-level support for D365 F&O users, resolving technical and functional issues
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  System Configuration: Customize and configure the D365 F&O platform, including workflows, forms, and reports, to support business processes
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  User Access Management: Set up and maintain user accounts, assign roles, manage licenses, and ensure compliance with security protocols
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  Training & User Enablement: Deliver user training and provide ongoing support to help teams fully utilize system capabilities
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  Documentation: Maintain clear records of system changes, configurations, and standard operating procedures
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  Stakeholder Collaboration: Work closely with internal users and business stakeholders to gather requirements and liaise with third-level support or external partners when needed
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  System Monitoring: Regularly monitor system performance and propose or implement improvements to ensure operational stability and efficiency

To apply:

If you're interested in this opportunity and meet the above criteria, please send your CV to a.zawadzka@nigelfrank.com We look forward to hearing from you!