Job DescriptionWe are seeking for experience Helpdesk Engineer to join our client. You will play an important role in handling handle IT related issue and supporting end user.
Job Responsibilities- Deliver helpdesk support via call, email, in person/remotely, ticket system to end users.
- Responsible for daily IT operation support and infrastructure support
- Assist to troubleshooting in hardware, software, networking issues and incidents.
- Participate in various IT project.
- Provide remote/onsite IT support if necessary
Job Requirements- Diploma or above with major in Computing / Information Technology or related disciplines.
- Solid experienced in technical support, helpdesk or relevant working experience from MNC environment. Candidate with less experience can be consider
- Experience in IT infrastructure such as network, server, and system.
- Familiar in support Microsoft Product including Microsoft Windows 10/11, Microsoft Office 2019/2016, Azure, Active Directory, SharePoint, Team, One Drive, Windows Server 2019/2016, O365, Exchange Server.
- Hand on experience in network such as firewall, switches and routing.
- Immediately available is highly preferred
- Possess professional certificates (i.e. CCNA, CDCP, ITIL) will be an advantage
This is a fantastic opportunity and great remuneration package to work with 5 working days a week, comprehensive remuneration packages and training provided.
We are hiring within the week and If you think this role is suitable for you please send your CV to Carsten,
c.chin@tenthrevolution.com or call me at
+852 3018 0384 to discuss further.