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We're Hiring: Office 365 Specialist (L2/L3 Technical Support) đ
Join a global IT team supporting over 26,000 users worldwide!
We're looking for an experienced
Office 365 Specialist to provide second and third-level technical support (L2/L3) across international locations such as Madrid, Paris, and New York. You'll act as a
technical escalation point for local IT support teams-
no direct end-user contact required.
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Key Responsibilities: đš Provide L2/L3 technical support in a high-volume global environment
đš Administer and maintain Microsoft 365 tools: Exchange Online, Office 365, SharePoint, OneDrive, and Teams
đš Lead and collaborate in
email migration and integration projects đš Troubleshoot and resolve complex technical issues within the M365 ecosystem
đš Coordinate with distributed IT teams across different time zones
đš Manage Azure configurations with a focus on visibility, security, and resource optimization
đš Work with cloud platforms and SaaS integrations
đš Contribute to IT security management and technical documentation
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Tech Skills: âď¸ Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)
âď¸ Experience with Azure administration (visibility required)
âď¸ Familiarity with Power Platform, BI, networking, and email protocols
âď¸ Knowledge of security tools and cloud environments
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You are: đ¸ A tech-savvy problem solver with strong communication and analytical skills
đ¸ Proactive, independent, and collaborative in a multicultural environment
đ¸ Fluent in English (B2/B2+ minimum)
đ Remote-first with collaboration across global teams.
Interested or know someone who could be a fit? Let's talk! Drop me a message or comment below đ