A Tenth Revolution Group Company

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D365 CRM/CE Business Analyst - Hybrid Remote Work

South Africa

Job description

D365 CRM/CE Business Analyst - Hybrid Remote Work

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Job title: Dynamics 365 CE Business Analysts

Location:South Africa (offices in Cape Town and Johannesburg)

Budget: Up to R65,000PM

MS solutions partner with numerous accolades over the years from Microsoft are growing their team - with client and project growth at an exciting pace, they are seeking a D365 CE Business Analyst to be the focal point of the development and delivery on key solutions in a variety of industries.

Your will role will be to collaborate with the CTO, Internal stakeholders technical consultants and clients on architectural decisions.

Role & Responsibilities
  • Involvement in analysing requirements, mapping processes, and developing functional design documentation
  • Testing new features and development add ons
  • Supporting business processes
  • Collaborating with stakeholders on project requirements


Skills & Qualifications
  • 5+ years in D365 CRM/Customer Engagement.
  • Strong business process analysis, requirement gathering, functional documentation skills
  • Sales, Customer Service and Marketing module experience
  • Worked on full scale implementations from pilot to go live.
  • Confident communication skills - experienced with stakeholders at a enterprise level.


Personal Attributes
  • Team player - collaborating with team members and clients
  • Effective communication skills
  • Understanding time lines and deadlines
  • Decision making


Benefits
  • 13th cheque
  • Certifications and resources provided
  • Hybrid remote work
  • 20 days leave
  • Well-being days


If you feel that you meet the requirements - get in touch with one of our job adverts or alternatively get in touch via email!