A Tenth Revolution Group Company

Ref: a0MaA0000001MT7UAM

IT Support

Hong Kong

  • HK$30,000 to HK$30,000 HKD
  • Support Role
  • Skills: 1st Line Support
  • Level: Junior

Job description

IT Support


Job Responsibilities

  • IT systems and network monitoring and maintenance
  • Hardware and server room maintenance
  • IT inventory and documentation maintenance
  • Communicate with Head Office to raise support requests and report incidents
  • Compile guidelines and SOP for IT counterparts
  • Ad-hoc projects and tasks
  • 1st level user support for backend office users and on-site users

Job Requirement
  • Higher Diploma in Computer Science or related IT disciplines
  • Minimum 2 years experience in user and IT systems support (O365, Windows OS)
  • Experience in IT administration and networking
  • Good analytical and troubleshooting skills
  • Good command of English and Chinese