Role: IT Infrastructure Specialist (Perm role)Location: CBD Responsible for designing, migrating, upgrading, configuring, and maintaining IT Architecture, Infrastructure, and Security.
Manage Level 2 support escalation and upgrade IT infrastructure.
Major Responsibilities:- Create and maintain documentation for vessel IT.
- Develop system configurations, lead migrations/upgrades, and ensure technical consistency.
- Troubleshoot and implement solutions for multi-tiered application architectures.
- Provide maintenance, incident response, and patching support.
- Ensure cybersecurity, backup solutions, and hardware purchase control.
- Meet monthly KPIs for vessel ticketing and ongoing projects.
Requirements, Knowledge, Skills:- Bachelor's in Computer Science or equivalent.
- Minimum five years of IT system deployment experience.
- Proficiency in Microsoft OS and applications, network infrastructure, and Hyper-V.
- Familiarity with IT infrastructure, cloud systems, and communication technology.
- Proactive, customer-oriented, and adept at multitasking.
- Strong communication skills and ability to work in diverse environments.
EA License Number: 11C3017
EA Personnel Number: R21100713